Healthcare communications is one of Connective's deepest sector specialisms — the service we have invested most deeply in. We've spent more than fifteen years working with UK and international clinics and hospital groups, building an understanding of CQC compliance considerations and healthcare advertising policy along the way, and producing content built to withstand clinical review.
We review your existing digital communications against CQC expectations and rewrite where needed — with the goal of building patient trust without unnecessary regulatory risk.
We manage healthcare Google Ads campaigns with an awareness of which services require Google certification and which claims to avoid, to reduce the risk of disapproval or suspension.
Content built around E-E-A-T principles for clinical keywords — written with an understanding of the compliance context, not just the algorithm. Condition and symptom content, procedure pages and local healthcare search.
Trust-building social media management, informed by what healthcare providers can and cannot say publicly — and how to make educational content that attracts patients.
GDPR-aware email strategies for clinics — from appointment reminders and health newsletters to recall campaigns and post-appointment follow-up sequences.
Online reputation management, review strategy, media relations and thought leadership for clinical professionals and healthcare organisations.
Brand strategy, visual identity and messaging for hospitals, clinics and health-tech brands.
Medical articles, patient education materials, clinical case studies and health newsletters — written with scientific accuracy and patient clarity.
Healthcare communications is not one of twelve services we offer with equal enthusiasm. It is the area we've invested most in and know best.
We work with an awareness of what CQC and ASA guidance expects from healthcare marketing — informed by real client work, not just research.
We produce healthcare content with regulatory considerations in mind, without losing the qualities that make content genuinely effective at building patient trust.
Our healthcare work spans brand, content and patient communications through to digital marketing and, more recently, digital platforms — giving us range most communications-only agencies don't have.
We will review your current digital communications, identify any compliance gaps and show you where the biggest opportunities are. No hard sell. Senior team. Genuine expertise.
Book a Free Healthcare Briefing